Makeup lessons and cancellations

Leap into Literacy offers make-up lessons as a courtesy to customers who have notified us that they cannot attend a weekly lesson.

If for any reason your child cannot attend their usual lesson time, please contact us in writing at as far in advance as possible (minimum 24 hours’ notice required) to arrange a make-up time. Make-ups must be taken within the same week as the missed lesson.

A maximum of two make-up lessons may be taken per term and are subject to availability. Make-up lessons do not carry over to the next term and no credit is available for lessons missed.

Leap into Literacy reserves the right to not refund remaining lessons if a cancellation occurs during the term. If you wish to cancel your booking for any reason during a term, please contact us.

View our full Terms and Conditions here.